• Customer is charged standard outgoing airtime charges for a missed call diverted to his VoiceMail. Any call to the voicemail service including retrieval of messages, record greeting, sending group messages, etc. Singtel user allegedly charged S$251.55 for Straits Times subscription he didn't sign up for. • Customer is accessing his VoiceMail box. Voice to MMS - Have your Voice Mail delivered straight to your MMS compatible handset as an audio MMS. If you do not have sufficient MyCredit, your Voice to Text service will be cancelled. This is a month-to-month service without any long-term commitments. The system generated call from the VoiceMail box to send any SureFax faxes to the Customer's specified facsimile number will be charged the standard charge for the type of call made eg. We do not recommend you use VoiceMail when you are roaming because of potential incompatibilities between the systems. $4.99 per month for unlimited messages - activate by visiting My Account or Optuszoo.com.au, Other applicable charges - applicable to Standard and Premium VoiceMail, Retrieval (when you dial in to listen to a message), 30c per 30 seconds (applicable to all forms of Voice Mail), VoiceMail deposit (when people leave you a message), Transfer a VoiceMail or Delivery of Group Message to an Optus VoiceMail user, Wakeup/Reminder/Delivery of Group Messages to non-Optus VoiceMail users. before or within 1.5 seconds of the recording tone). The number displayed on your mobile phone will be "PRIVATE" and this applies to all other service providers' mobile phone. - The caller's number was captured via Call Line Identification and the caller hangs up without recording a message (ie. Calls and voicemail. When a caller leaves a message on a Customer's VoiceMail the network will attempt to send a message waiting indicator to the customer's phone (some older style phones may not support this indicator). - The call was an international call; General Mobile Terms & Conditions. This way, you are just one-click away from listening to your voice messages! For customers connecting to 321 VoiceMail the following features will be available. However; It's best to refer to your plan critical information summary to confirm.. Connectivity. Your voice messages will be sent directly to your mobile MMS inbox as a audio file. I called in almost every single day to cancel the voicemail service and this took them 1 month. 2. Optus Voicemail must be active on the account before Premium Voicemail can be added. If you are subscribed to both Singtel Mobile VoiceMail and VoiceMail Lite /mio VoiceMail, please use a different access PIN for each, so as to differentiate the mailboxes. Each request may be for recurring Wake Up/Reminder calls or a once off call. the charge for a local call, national call, call to mobile etc. Yes, if the number is captured by the voicemail system. Insert SIM Charge battery Turn mobile phone on and off Activate Apple ID on mobile phone Activate mobile. Basic functions. If you cancel your subscription to Premium Voicemail before the end of your mobile service billing period, you will be refunded any unused portion of the monthly subscription fee. It is eating all my credit, I have $200 in optus money and I thought voicemail came out of that. Charge battery. Your mailbox number is your 8-digit mobile phone number. 02 9 630 1389). Update on May 17, 10:34am: In response to Mothership 's queries, a Singtel … Provides customers with the following feature. Apps and media. The free month is available once only per customer and may be withdrawn or changed at any time without notice. You will hear 2. a voice message informing Press ‘1389’, or 02 9630 1389 The Customer will be charged the standard charge for the type of call made to send the Wake Up/Reminder Call, eg. Using your own fixed line phone registered with VoiceMail: 1. You will hear music and, if the call is unsuccessful, there will be an announcement. Connectivity. Your Singtel Mobile Caller-ID is detected when you enter your access PIN, so you were directed to your Singtel Mobile VoiceMail. Call your voicemail • Customer's caller starts hearing the VoiceMail announcement until he finishes depositing a voice message. You can save the voicemail number in your mobile phone making it easy to call. You can access your VoiceMail from any telephone, mobile phone, pay phone, office or home phone, both locally and overseas. Please remember to use the International Access Code or Country Code. Make unlimited local business calls with just a flat-rate monthly subscription. VoiceMail keeps each message for 7 days, after that the message is automatically deleted. Search for topic or select one below. There are some exceptions including 13, 1300, 1900 and emergency services numbers. Messaging. 10. Check out voicemail add on feature from your StarHub Mobile. Voicemail Mobile Added Service | StarHub Singapore We bake cookies into our site to show you content we think you’ll be interested in, and do things like remember what you’ve added to your shopping cart. In a way, this helps lower the roaming charges. Wake Up/Reminder calls can be sent to Australian PSTN or Australian mobile numbers within Australia. If you can't receive messages on your voicemail… Available to Consumer Optus GSM Mobile customers on eligible 'yes' Cap and Yes mobile plans and prepaid calling offers only. *131*PhoneHome call charges will be incurred when using *131*PhoneHome to listen to voicemail. Find "Voicemail number" Slide your finger down the display starting … 5. Voice to MMS sends you an audio file of the spoken message straight to your MMS compatible mobile handset. Summary 1. A Customer may only have 2 outstanding Wake Up/Reminder Call requests at a time. I can't find a single voicemail product that has a $3.00 charge… voicemail charges Why am I now being charged $1.28 to retrive my voicemail messages on a $30 long expiry plan. To learn more about Optus Voice to MMS - please see our Frequently Asked Questions. Voice to Text: Simply text the word 'ON' to 7746 from your mobile handset or visit My Account. Back to Calls and voicemail. But even the plan states 20c to retrive voicemail. Premium voicemail Optus recognises that everybody has different needs and so now you can select from a range of options on how you get your Voice Mail messages: Voice to Text - Optus Voice to Text is an exciting Voice Mail feature that converts spoken Voice Mails into text messages and sends the texts to your mobile phone. Messaging. Calls charged as per customer's rate plan for call type. 1.2. You would need to make a call back to Singapore. Voice to Text is set up for conversion of voice messages spoken in English. In Malaysia, dial 02 followed by your mobile phone number (e.g. This guide shows you how to save the voicemail number on your Apple iPhone 5s iOS 11.0. There is a one-time registration fee of $10.70 and SIM card fee of $37.45 for applying a new mobile line or additional supplementary line. • Customer is retrieving his voice messages from overseas. Calls diverted to VoiceMail will be charged the standard charge for diversion. Pre-Paid customers can take advantage of a free 14-day trial. For VoiceMail Call Return calls the Customer will be charged the VoiceMail air time charge above plus Optus standard charge for the type of call made using VoiceMail Call Return, eg. Singtel has caused me nothing but emotional distress since 2017. No. You will need to manually key in the phone number to return a call to a Caller Non-Display number.Call Return cannot be made to an overseas phone number. 1.3. There is a limit of one 2-week trial per customer.Standard national Voicemail charges will apply for dialling into the Voicemail network to listen to left messages. Back to Calls and voicemail. # Voice to MMS costs A$4.99 per month for unlimited message conversions sent by MMS to your mobile account. Turn mobile phone on and off. Last year, when i was being harassed by loan sharks (looking for the last customer who used this line), it took them 3 weeks to get my number changed. Getting started. Voice to MMS requires an MMS compatible handset. Close. International data roaming charges will also apply for audio MMS received when roaming overseas. Your voice messages will be sent directly to your mobile SMS inbox as a text message. If system call back is forwarded to other lines or answered by automatic system (like voicemail), charges should still apply. When the VoiceMail Call Return call is completed, the Customer is still connected to the VoiceMail box and so can continue to access remaining VoiceMail messages. Basic functions. Again, this was a bit difficult to find so I am linking and duplicating this SingTel information for all roaming customers like me. Activation is simple. Local call charges apply for the transferred calls. - Worldmanuals.WebCore.Projections.Device (iOS 11.0) u/rufusadams. As a general rule of thumb, if your plan includes unlimited local calls, there's no charge, but we'll list voicemail … The caller's telephone number will not always be captured by the VoiceMail box including when: After the first month, customers will be charged the applicable monthly fee (A$6.99 per month for Voice to Text and A$4.99 for Voice to MMS). Roaming charges apply when: 6. The new Voice to Text and Voice to MMS features are incredible! 4. Voicemail for iPhone on prepaid Singtel account? Optus consumer and SMB Mobile Post-Paid customers can try these services for free for 30 days if they have not activated Voice to Text on their current service before. CALL CHARGES. Posted by. This saves you having to dial into your VoiceMail box to listen to messages and means you can read the message at times when it might not be appropriate to call VoiceMail - for example if you're in a meeting or out at the movies. Press [#] when prompted. 1. As far as the new plans are concerned; the Optus Ultra & Ultra entertainment bundle do include caller ID & voicemail at no additional cost. • Customer is accessing his VoiceMail box from overseas. When the call is terminated, the system will route you back to the voicemail access menu. The caller will be presented as the sender, allowing you to call or text them straight back as you would with any SMS. For the purpose of calculating the charge of a call type dependent on distance, the location of the Customer's VoiceMail box is used not the Customer's location when making the call. comment. Apple iPhone 6. Please call 369 (free of charge) from your mobile for information on this service. A monthly recurring charge of $10.70 shall be applied for the duration of the suspension period.” Unlimited local calls + With a monthly subscription of just $10.49, you get unlimited local incoming and outgoing calls all day. The directions on the website seem to be for a postpaid account. Call Charges Features M1 Centrex: Outgoing: $0.0107/minute Incoming: Free Intra-Centrex: Free. Retain your existing Singtel Business Fixed Line number for free when you sign up for Business Digital Line. Charge battery. Apps and media. • Customer is retrieving his voice messages. Calls and voicemail. To learn more about Optus Voice to Text - please see our Frequently Asked Questions. Archived. Messaging. Download free Activate Singtel Prepaid Voicemail. Monday - Friday (9am - 7pm) 0.86 cents per 30-second block. The Premium Voicemail billing cycle is dependent of your plan's billing cycle. Access your messages more efficiently and discreetly, No need to dial into IVR, Easier way to manage calls when roaming overseas (no cost to receive SMS when roaming overseas). Getting started. • Customer uses the Call Return feature and is connected to his recipient or is diverted to his recipient's VoiceMail box. It hasn't been a charge for a while now. Activation is simple. Simply connect your regular residential phone to a Voice-enabled Optical Network Terminal (VeONT). m1 overseas missed call alert $1/sms, max 5 sms alert/day.... voicemail same with all telcos, anybody call u divert to ur voicemail will be outgoing local/roam airtime charged under ur bill. VoiceMail Call Recall sends a short text message including the caller's phone number to a Customer's mobile service (some older style phones may not support this feature) indicating someone called but did not leave a message. Voice to Text costs A$6.99 per month for unlimited message conversions sent by SMS to your mobile account. 3. All you need is an MMS compatible handset. Your rate plan includes voicemail where callers can leave a voice message when you don't answer a call. - 7 days if the Customer has saved the message, 5 days if Optus Voice to Text is the VoiceMail delivery method. Call (1305 locally) or 65 6799 1305 (from overseas) and wait for your VoiceMail to answer. Want to listen to your voice messages? Flexible Collection & Delivery. You can listen to the messages you've received on your voicemail. Voice to Text is an exciting VoiceMail feature that converts spoken VoiceMail messages into text and then sends them to your mobile handset as an SMS. There is no need to dial into your voice mail box again and means you can access your messages more quickly and also sort, forward, delete and reply to your messages directly from your mobile message inbox. Airtime charges apply when: Connectivity. Caller ID displays their phone numbers and identity so you can decide whether you want to answer or let the call go to Voicemail. You can store up to 60 Optus Voice To Text messages in your VoiceMail box for up to 5 days. Microsoft Teams-certified devices. Call Forward: If the fixed line number is a Caller Non-Display number, you will need to manually key in the phone number. Simply text the word 'ON' to 7746 from your mobile handset or visit My Account. Voicemail for iPhone on prepaid Singtel account? share. 0 mths: $10: $0 RESPONSE FROM SINGTEL MOBILE PTE LTD A. - 10 days if the Customer has heard (read) the message, 7 days for Pre-Paid customers; or Search for topic or select one below. Lift the handset and wait for the dial tone. Wake Up/Reminder Call - allows a Customer to request the VoiceMail box to ring a specified number at a specified date and time. Monday - Friday (7pm to 9am) 0.86 cents per 60-second block. The callers line has a temporary (call by call basis) or permanent (including a silent line or when the callers Supplier does not provide the CLI facility) block on sending CLI. If the customers phone is not within coverage or is turned off, the network will continue to send the message wait indicator for a period of up to 7 days or until the message wait indicator is received by the phone. - The caller was diverted to VoiceMail; and 1 network to serve your needs. An optional international Calling Plan that includes 600 minutes per user per month can be purchased as an add-on to Business Voice. Using phones other than your fixed line phone: 1. Simply visit My Account or Optuszoo.com.au. Your Singtel Mobile Caller-ID is detected when you enter your access PIN, so you were directed to your Singtel Mobile VoiceMail. ... and other pay-per-minute charges. Back to Calls and voicemail. Enjoy unlimited# voice to text conversions for only $6.99 per month. If you are a prepaid customer, this charge will be deducted from your MyCredit balance. Learn about what we do and journey towards sustainability. Beat the queues and shop from the comfort of your own home. And enjoy a promotional rate of $2.10 per month + for a limited time period!. In the time I've worked for Optus I've never seen an additional charge for Voicemail or caller ID. Features. Cloud voicemail. SMS activations from your Optus mobile for Voice to Text is FREE. Other applicable charges - applicable to Standard and Premium VoiceMail Retrieval (when you dial in to listen to a message) 1: 30c per 30 seconds (applicable to all forms of Voice Mail) VoiceMail deposit (when people leave you a message) FREE Roaming Retrieval 321 SMS 2: 35c per message sent 2 13. Whether you are local or a tourist, we have the most valuable prepaid plans on SG's no. A Call Return will go to the main number instead. Optus recognises that everybody has different needs and so now you can select from a range of options on how you get your Voice Mail messages. It only takes a few minutes for the average VoiceMail to get converted and sent to your mobile. 1. Mobile, Fibre Broadband and TV services provider | Singtel. This has only happened in the last week. Apps and media. Overseas Missed Call alert don’t need to activate one, better to just ignore any missed calls lo haha. Some numbers, when entered by the caller or the Customer, will not be accepted as Call Return numbers including international numbers, 13, 1300, 1900 and emergency services numbers. Voice to MMS is not available to Pre-Paid customers. I immediately unsubscribed. - 28 days if the Customer has not heard (unread) the message, 10 days for Pre-Paid customers; or the charge for a local call, national call, call to mobile etc. No Queuing. Please call 133937 for assistance. • Roaming airtime charges also apply for customers who are overseas when their callers leave them a VoiceMail. 2/22/2018 0 Comments ... Before you can check your voicemail. save hide report. Please enable Javascript to use this website. Call Divert Caller Number Display 4-digit Extension Dialling Direct Inward Dial (DID) Number Out-Centrex Prefix Three-Party Voice Conference Call Waiting Call Barring Call … Call voicemail. Saturday, Sunday and Public Holidays (whole day) … If you are subscribed to both Singtel Mobile VoiceMail and VoiceMail Lite /mio VoiceMail, please use a different access PIN for each, so as to differentiate the mailboxes. You have three tries before the system terminates the session. If your Voice Mail message cannot be converted at all, due to unsupported language, background noise or for some other reason, you will receive an SMS notification advising you simply that you have a new message. If the system call back is not answered by Calling Party, then no charges apply. No. No, this is only offered to Post-Paid Singtel Mobile customers. The $10 recharge has 100 minutes and the $20 recharge has 200 minutes if I am reading the information correctly. All prices stated include 7% GST. You will however be charged for the airtime to access your voice messages and make phone calls. 9. Nov 27, 2014 Do I get charged if someone leaves a voicemail and I delete it without calling voicemail? 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Update on may 17, 10:34am: in response to Mothership 's queries, a Singtel calls! Go to the messages you 've received on your mobile phone on and OFF Activate Apple ID mobile! ( 9am - 7pm ) 0.86 cents per 60-second block 's no easy, but you need to Activate,. 17, 10:34am: in response to Mothership 's queries, a Singtel … calls and VoiceMail line number free!, this helps lower the roaming charges will be sent directly to your plan 's billing.! Line number for free when you are roaming because of potential incompatibilities the. Simply Text the word 'ON ' to 7746 to enable followed by your mobile for information on this service save... Mobile Caller-ID is detected when you are just one-click away from listening to your Singtel mobile Caller-ID is detected you. - VoiceMail call Return feature and is connected to his VoiceMail the time 've. Seconds of the recording tone ) easy, but you need to make a back... One-Click away from listening to your MMS compatible handset as an add-on Business. I delete it without calling VoiceMail Friday ( 9am - 7pm ) 0.86 cents per 60-second block all other providers. Mycredit balance does not support JavaScript or this feature has been disabled information summary to confirm charge for postpaid!