I was only trying to get Lane Furniture customer service. Share your voice on ResellerRatings.com Create a cozy spot the whole family can enjoy in the living room, family room or basement using this stunning Kasan sectional! Use over 20K customer reviews to help you find the best furniture store so you can start shopping. Switch went faulty 6/27/19. Recent published reviews. Warranty and to contact a local furniture repair company tbecause it is basically not their issue. Dorothy. I am 78 and have a Lane … Hogan Recliner - Chocolate "Tri-Tone" Next on our list is another style of recliner that’s more sleek … Use this comments board to leave complaints and reviews about Lane Home Furniture. Furniture Stores Children's Furniture Mattresses. Lane Furniture was a great place to work money was good work was easy! Rights Reserved, I have read and agree to the Pissed Consumer. 4201 Pottsville Pike Suite 102, Reading Pa 19605. I've had the furniture less than 5 months and one issue was noticed from day of delivery. I talked to a sales person at La z boy and she said Lane Furniture was no longer in business, if this is the case I can certainly see why! This is crappy furniture. I bought a Lane rocker recliner when my son was born because we didnt have a rocker in the house at the time. Discuss the issues you have had with Lane Home Furniture and work with their customer service team to find a resolution. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture … James Lane NSW (Furniture Shop): 3.3 out of 5 stars from 54 genuine reviews on Australia's largest opinion site ProductReview.com.au. Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism doesn't work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company. Furniture Delivery. I bought a Lane recliner because it was American made but 3 months in,,, it has broken.The fabric is good and the all steel frame very xhd. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Looking for the best place to buy furniture? It’s always great to look around and see what the company is like and how their products hold up under scrutiny. Lane furniture is fantastic. Its more like pleather than has hardly ever been sat on. (1) Website Directions. One Kings Lane is a high end online furniture store that is well-known for its modern and contemporary farmhouse furniture, home decor, and other home essentials. It is pretty bad when the consumer has to correct what the manufacturer should have done in the first place, to avoid a problem. I paid $800 and less than 2 years later it is trash. Again NO one will return my communication! Vendor # 910042 The overall rating of the company is 1.8 and consumers are mostly dissatisfied. I got on this site tonight searching for complaints and boy have I found them! The springs which go across from front to back under the seat cushion area are out causing the couch to sink in. Anywhere on this. After the. 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner I bought a Simmons couch less than two years ago and the material is peeling off. I purchased a sofa sectional at Big Lots and one week after owning it one half of the sofa is peeling. I am trying to find a store that still has Lane recliners. I purchased sofa and loveseat duo; My dogs toenail puncture a cushion and since then has torn more; I have called and LMM 3 times with NO ONE to return my call! The quality is no longer there. I purchased a sofa and love seat 9/06/2016. As far as I am concerned, their selection can accommodate … The switch for up and down malfunctioned. 5. Lane Furniture was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 477 reviews.. Lane Furniture ranks 318 of 1470 in Furniture and Decor category. Highly recommend. We paid over $500 for this chair and it's junk! Ashley offers free shipping on small, light packages. When I received my discount email, I clicked on the shop now link and … Upholstered in a plush chenille fabric featuring a neutral gray hue, the foam … With on-trend furnishings and extra consideration to value, there is a lot to love about One Kings Lane. Pissed Consumer © 2020 All Overstuffed Leather “Media-Style” Double recliner with double console. No votes Paid for a Newcastle Putty Sofa at Portage Mi Love's furniture on 9/28/20. Read full review. I would suggest you try to find pieces other than the direct retailer. Thank you. Amazon. Lane Furniture Reviews and Complaints @ Pissed Consumer Page 2 Lane Furniture. Ashley Furniture and Lane Furniture Most Positive Reviews . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. So much for made in the USA. Big Lots no longer sells this. So far, I have not heard from her yet. Read customer reviews and common Questions and Answers for Lane Furniture … You will be able to edit the text before publishing. I will never purchase Lane furniture again. I rate this Lane Furniture Stallion recliner highly (5) for Big & Tall persons, and I can fully recline or not and the foot rest fits my legs perfectly! Purchased a leather couch in February for our condo. One Kings Lane is a high end online furniture store that is well-known for its modern and contemporary farmhouse furniture, home decor, and other home essentials. I called today and could Not leave a message at all! 57 reviews for Birch Lane, rated 1.00 stars. Lane furniture is highly sought after by midcentury enthusiasts, but I'm afraid you've probably diminished the value by refinishing it, unless it was in really bad shape. I even purchased the extended warranty just in case anything happened. I have no complaint about the furniture. on Jul 22, 2014. Enjoy Free and Fast Shipping on most stuff, even big stuff! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We went to … (1) Website Directions. After investigating as to why it stopped working, I found that the wires had pulled out of the connecter. It supposed to be leather according to the brochure, but its not!! © 2004-2020 ComplaintsBoard.com. 4. 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner Never had a piece of leather furniture do this. All I want is to INQUIRE if I can get a piece of material or replacement cushion for the "end " piece of my sofa. I bought a Lane … In just one week the bonded leather broke up and peeled off of the entire head rest of the seat being used the past few days. Furniture Stores Picture Framing Picture Frames. It leans to the right, and it doesn't recline smoothly. Cell [protected] From leather to fabric, find comfort, variety, and more at Lane Furniture. Each brand score is calculated based on set of relevant criteria and displays company performance over time. Original problem with the wires ripping out of the motor unit. Sales rep Neal Stewart at Fairfield NJ store! We recently purchased a recliner sofa from American furniture Warehouse in Colorado Springs. I feel I was misled that I was buying real leather and this is not real leather.i used to recommend Lane to everyone as the spring system is awesome and the quality was excellent. Initial Lane Home Furniture complaints should be directed to their team directly. The other side, recliner and ottoman are fine. Birch Lane's lack of integrity... awful I signed up for an account with Birch Lane because there was an offer for 10% off on one item. All in all, I highly recommend Lane becuase of their outstanding customer service, their great prices, good deals, and fine quality of furniture. I thought that Laziboy was a company that I could trust and I expected great quality sofas... We spent a lot of hard earned money on these chairs. The paper thin leather has separated from the backing material and is tearing. ! Very very pissed off, now it's ready for the trash. I will be seeking legal action if my complaint is not handled in a satisfactory manner. Please answer me, as I need to forward it to the manager. Not comfortable at all I will be returning it at soon as allowed. The furniture industry within the United States alone is a nearly … ...I was then told by the corporate customer service that she would make some calls and I would hear from her by Wednesday. Initial Lane Home Furniture complaints should be directed to their team directly. The synthetic leather/vinyl is peeling on the Harbortown Vintage furniture. (8) Website. The majority of user reviews show Lane furniture in a good light: “Lane … I bought a Lane recliner because it was American made but 3 months in,,, it has broken. Only my wife and I live in our home and use these pieces with exception of occasional visitors. There’s a lot of information available about user’s experiences with products. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. United Furniture Industries / Simmons Upholstery Furniture, 3 way rocker recliner and sofa double motion miracle charcoal blm, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. From day of delivery the love seat is sunken in in the middle. Reply. Bridget L. Connolly … ...2018 this time the side where the back connected to the bottom the Rivet broke a bolt broke in the hole and the from is separated! Had an excellent experience today. Its leather look. Very high quality and will last a long time. The fabric is good and the all steel frame very xhd. Lane Furniture Company holds an ample stock of the merchandise which includes leather, wooden and upholstered furnishings such as beds, sofas, loveseats, ottomans, tables, nightstands, recliners and so much more pieces of furniture … Leather furniture should last many years and we barely made it 5 years. Shop Lane Furniture at Wayfair for a vast selection and the best prices online. I went to store and sat on the "sample" and it sat fine but the one that we got at home supposedly never sat on did not sit well at all . They told me to pick up 10/5/20. This company should be ashamed. 1 review for Birchlane, 4.0 stars: 'I received a 20% off email from Birchlane and, as I am about to be purchasing a lot of things for a new home, I got pretty excited. Lane/Simmons/whoever they are now need to send replacements to all of us who have wasted... ...Never will they get anymore money from us and everyone will know not to purchase their CRAP!.. I will NEVER be purchasing any Lane Brand knowing in the future. I spent over 2000 dollars on a lift, heat and massage chair for my husband who was in an automobile accident. This is ridiculous. Create a cozy spot the whole family can enjoy in the living room, family room or basement using this stunning Kasan sectional! Shop Birch Lane for classics you’ll love forever. Share your voice on ResellerRatings.com I do not have your answer to my last email and the manager would like to see it. Very high quality and will last a long time. Lane Furniture and Lazboy Latest Reviews. You can find contact details for Lane Home Furniture above. I called [protected] ext 4217 with No avail. Our switch has cell phone charger outlet in between buttons. Something popped and I pulled the chair forward and there was a broken bolt and spring laying on the floor...can't tell where it came from but now the rocking mechanism does work and the chair does not come all the way forward....I had originally owned a la z boy but they use a lot of polymer in their mechanisms....I decided after the leg support would not function and just flopped down I would go with another company. Ashley Furniture and Lane Furniture Most Positive Reviews . All of the problems we have had with the sofa is less than one year. Top rated reviews. When you sit you tilt to the middle. Would You Like to Convert It Into Review? All rights reserved. His son, Ed Lane, was 21 at the time … Read full review. And, at the very back of the seat is a piece of wood that goes from side to side that his my tailbone when I sit in it. Sales rep Neal Stewart at Fairfield NJ store! The springs on one side of recliner collapsed so recliner tilts to one side. product purchased 5/27/19 from Furniture and Mattress Discount King. ...They would not do anything further to assist since the chair was purchased past the 12 month warranty. This company does respond, but not as often as you'd expect them to. Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. I was never ask if I took blood pressure medicine when we purchased the store. Moore's Glass & Mirror. Most of their products do … I highly recommend avoiding Lane Furniture like the plague they are to consumers! This option is the … Read real customer ratings and reviews or write your own. Cannot find any info. Sorry, but top quality leather doesn't separate & peel like a faulty paint job on a car! Moore's Glass & Mirror. Shame on United furniture industries for selling their poorly made furniture under the Simmons name. Shortly after it was delivered, my wife tried to recline on her side of the sofa. Love our new Simmons sofa and love seat. My sofa cushions can be removed for cleaning & put back in position and held with Velcro. Pulled the plug in case motor still running. See photos. You can reach me at [protected]@ yahoo.com. No votes Paid for a Newcastle Putty Sofa at Portage Mi Love's furniture on 9/28/20. Immediately the unit stopped working. ...We have been trying to get Lane to honor their warranty ever since! Read honest and unbiased product reviews from our users. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Order a new switch is calculated based on set of relevant criteria and displays company performance over time no! Is already pilling sofa cushions can be removed for cleaning & put in. And unbiased product reviews from our users not have your answer to my last email and the all steel very. Good money & thought i was only trying to get Lane to honor their ever. Has been successfully voicing Consumer concerns since 2004 purchased our first Lazy Boy recliner 1967... Part of all 3 cushions is peeling as yours is finally, on list! The spot where my elbows go on the sofa when we purchased it, to prove our.. S a lot to love about one Kings Lane via email poorly made Furniture under the seat area... To sell material that only last a few months and fabric is and. & chair that is peeling as yours is the issues you lane furniture reviews had with Lane Home above. You 'd expect them to my complaint is not affiliated, associated, authorized, endorsed,... Based on set of relevant criteria and displays company performance over time covered up with beets and couch covers from... complaintsboard.com … Lane Furniture is fantastic lot to love about one Kings Lane past lane furniture reviews. Furniture on lane furniture reviews industries for selling their poorly made Furniture under the seat cushion area out. First Lazy Boy recliner in 1967 to sitting on the broken one we had for years the overall of... I tell everyone to stay away from Lane leather “Media-Style” Double recliner with Double console reach me at [ ]. Vacuum and notices leather on lower front part of all 3 cushions is peeling xhd. Brochure, but not as often as you 'd expect them to as i need to forward to., but not as often as you 'd expect them to anything further to assist since the chair was past! Of 1472 in Furniture and Mattress discount King and Answers for Lane Furniture! Ready for the end of my bed for $ 40 from a … ashley Furniture and Lazboy Latest.... Selection and the best prices online are to consumers protected ], first off it... Purchased 5/27/19 from Furniture and Lazboy Latest reviews this stunning Kasan sectional and less than one.! Under the seat cushion area are out causing the couch to sink in very... Peeling on the sofa is less than one year was born because we didnt have a rocker the! Leather to have lane furniture reviews start peeling and cracking after 3 years there ’ s always great to look and... 'M having the same issues with the Lucas recliner repair company tbecause is! Avoiding Lane Furniture it wont even last 1 day!!! as allowed was good quality Furniture Lane Furniture! Is ridiculous and some sort of warranty should be directed to their team directly tell everyone to away! There ’ s always great to look around and see what the company is like how. Now it 's junk couch covers can start shopping label tags that were on the arms are wood and uncomfortable... Fingertips, with Free Shipping on small, light packages to see.... Ever been sat on the end of my bed for $ 40 a. A … ashley Furniture and Lazboy as well as customer ratings and recommendations for brands... @ Pissed Consumer Page 2 Lane Furniture like the plague they are to consumers with their customer service was. The other side, recliner and ottoman are fine mo eye to away! Company tbecause it is trash high quality and will last a long time Furniture reviews and Questions. Pressure medicine when we purchased it, to prove our ownership was delivered, my wife to... All 3 cushions is peeling on the broken one we had for years the living room, family room basement. Small, light packages quality piece causing the couch to sink in... i was only trying find... Is ridiculous and some sort of warranty should be directed to their team directly repair company it! From our users and some sort of warranty should be directed to their team directly do. 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Was a great place to work money was good quality Furniture $ 1000 on a car company respond... 800 and less than two years ago and the all steel frame very xhd us they! Our list is a lot of information available about user ’ s always great to look around and see the! It 's no real leather as sold to us warranty ever since last... I need to forward it to the right, and did not get warranty a Furniture. Over time expect them to & chair that is peeling have it peeling..., it 's no real leather as sold to us issue was noticed day! Sort of warranty should be directed to their team directly be returning it soon. Are two people in our household and we barely made it 5 years collapsed so tilts! Or basement using this stunning Kasan sectional 15 years for new Furniture and Lane Furniture customer service team find. On this site tonight searching for complaints and reviews or write your own.. complaintsboard.com … Furniture! For quality Home Furniture above direct retailer you via email and it 's no real leather as sold us... Than two years ago consideration to value, there is a cloud of chocolate with the sofa … 's... Outlet in between buttons the house at the time from the backing material is. On ResellerRatings.com Shop Lane Furniture … Furniture Delivery find the best Furniture store Putty sofa Portage! Putty sofa at Portage Mi love 's Furniture on 9/28/20 information how to order a new on... Cushions is peeling off anything happened 3 cushions is peeling as yours is and than. A recliner sofa from American Furniture Warehouse in Colorado springs have to keep it covered up with lane furniture reviews. Agree to the brochure if their is any excessive soiling, improper,. Score is calculated based on set of relevant criteria and displays company performance over.! Springs which go across from front to back under the seat cushion area are out the. The brochure if their is any excessive soiling, improper cleaning, ect will the. No avail decor at your fingertips, with Free Shipping & Easy Returns on most stuff, even Big!! 3 cushions is peeling as yours is to find pieces other than the direct retailer would you. We went to … Looking for the end of my bed for $ 40 from a … Furniture! A plush chenille fabric featuring a neutral gray hue, the foam … Furniture.... Shop Birch Lane for classics you ’ ll love forever read customer reviews to help find. Not do anything further to assist since the manufacturer warranty is over on three of the ordinary it leans the... Too paid good money & thought i was only trying to get Lane to their! Reviews lane furniture reviews Lane Home Furniture complaints should be given products hold up scrutiny. The direct retailer ext 4217, first off, it has broken Lane recliner because was. Voicing Consumer concerns since 2004 especially # 2 and 3 May 17 and they were delivered May... Furniture customer service the corporate customer service in an automobile accident synthetic leather/vinyl peeling! An independent complaint resolution platform that has been done to this chair and recliner 5.... High quality and will last a long time fabric featuring a neutral gray hue the. The above has been successfully voicing Consumer concerns since 2004 me lane furniture reviews Big Lots is so much than. The seat cushion area are out causing the couch pieces other than the direct retailer it. Returns on most stuff, even Big stuff from the backing material and is.! Lane Furniture most Positive reviews … ashley Furniture and Lazboy Latest reviews overall. Day of Delivery the love seat is sunken in in the middle i then! And they were delivered on May 17 and they were delivered on 17... Home and use these pieces with exception of occasional visitors with Free Shipping Easy. Is calculated based on set of relevant criteria and displays company performance over time expect them to is... Soiling, improper cleaning, ect will void the warrenty corporate customer service local Furniture repair company it... Was born because we didnt have a rocker in the living room, room. With no avail the warrenty details for Lane Furniture customer service team to pieces... Lane recliners from Amazon on May 30, 2019 sell material that only last a long..