I threatened to sue (not my first choice on how to handle this but I’ve been asking her to reset the unit since the inspection, which was months ago) and she gave me her passcode so I was able to reset it. How to Replace the Battery in an ecobee Room Sensor. } MAIN MENU > SETTINGS > RESET > RESET REGISTRATION . Guide. You should see a prompt to pair your Room Sensor on your ecobee's screen. { { Here you can disconnect from Wi-Fi or reset the device completely; this may be beneficial if you encounter an error when trying to clear out the notifications using the above methods. Ecobee API documentation states the refresh rate to be 15 minutes, which for my purposes is fine. A subreddit for ecobee and all their smart home products. You will need to set up your ecobee from scratch once again. } I will add that I have contacted ecobee support for other issues and they have always been extremely helpful and quickly resolved any problems so don’t hesitate to contact them. How to pair ecobee Room Sensors to your ecobee Smart Thermostat to help it more intelligently and efficiently manage the heating and cooling in your home. Unfortunately, you can only set this up from the thermostat itself and not from the Ecobee app on your phone (like the Nest allows you to do ), but it’s easy to do and doesn’t take a lot of time at all. { [ Get in touch with our support team. } // ]]>. We just purchased a home with an ecobee, but the former owner will not tell us her access code, or change the email access on her app to my email to allow us to reset the password. 1 Factory Reset Remove the circular backing from the back of the sensor. Setting up an Ecobee Remote Sensor to work with Apple Homekit. I’d like to use the Ecobee with Flair Pucks in “Mirror Mode” so the mini splits follow the heating/cooling schedule of the Ecobee. The base unit usually centrally located itself is a sensor, while you are given one extra remote sensor. If you place your remote sensors too far from the ecobee thermostat, they will become unreliable or not work altogether. Select Settings. Click on SETTINGS > ACCESS CONTROL. { Thankfully the selling provided me the code without to much hassle. "item": Check Specification of ecobee thermostats. "@type": "ListItem", Any thoughts on how to hack in so I can change the temperature in my house? Why waste your time. Reset All. Unfortunately, there’s no easy and simple way to select which sensor to use at any given time. "@id": "https://support.ecobee.com/hc/en-us/categories/360000707071-thermostats", I will add that I have contacted ecobee support for other issues and they have always been extremely helpful and quickly resolved any problems so don’t hesitate to contact them. { Remove the battery from the battery slot. Go to Reset. Alternatively, you may have purchased a two-sensor pack. MAIN MENU > SETTINGS > RESET > RESET SCHEDULE AND PREFERENCES. Select a name for your Sensor, then tap Next. Upgrade to a new(er) one. Physical access should substantiate ultimate access for anything other than smartphones or computers. I couldn’t find a way to reset without it. "item": The Ecobee line of smart thermostats can use remote sensors to monitor the temperature in other areas of your house, rather than just where the thermostat is. Calibration is needed for the ecobee's temperature sensor to get an accurate reading of your home's temperature. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. Go to Reset. You can call ecobee support. "position": 3, The issue is “Mirror Mode” depends on the existence of heating and cooling modes on the Ecobee. How to Factory Reset an ecobee Room Sensor. Choose the reset option that suits your needs: The ecobee thermostat will be reset to factory defaults. Your ecobee will notify you that it has found a Room Sensor. If no prompt appears, please contact our Support team at 1-877-932-6233 or via Live Chat for further assistance. A Room Sensor may have come packaged with your ecobee Smart Thermostat. In these cases, the thermostat will … Resetting your Ecobee thermostat back to factory defaults will delete all saved settings and preferences. A: The thermostat sensor has a sensitivity variance of +/- 1F. https://support.ecobee.com/hc/en-us/articles/227877307-Resetting-your-ecobee-thermostat. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. Select Settings. The advertised maximum range of the sensors is 45 feet. Or, buy a new thermostat and bill the previous owner (take them to small claims court if necessary - their behavior is really bad). The maximum number of sensors the ecobee can connect to is 32. The best way to reset the code is to login to the Web Portal and disable Access Control remotely: Login to ecobee.com. About a month ago, the Ecobee became incapable of sending the signal to turn off the heat and it wuickly becones 85F+. You cannot do that if there's a PIN set that locks that menu. "itemListElement": Cookies help us deliver our Services. }, "@id": "https://support.ecobee.com/hc/en-us", Select when your Sensor will be active, then Tap Next. // SENSORS > Tap the sensor you wish to change > PARTICIPATION . "position": 1, Hi!! It's easy to pair a room sensor with an ecobee thermostat. The motion graph on my sensors stop almost exactly when I leave for work in the morning. 5-Alexa integration so you can say "Alexa, tell Ecobee to set the Bedrooms to 71 degrees" 6-Remote sensors, I used 1 for each thermostat and placed them in associated rooms, they seem to help the thermotats to run the HVAC fans as needed to better average the room temps, they seem to … "item": 1 Factory Reset. The ecobee will still remember your equipment configuration and your ecobee account will not be deleted. Watch this short video tutorial for details. MAIN MENU > COMFORT SETTINGS > Tap the Comfort Setting you wish to change > “Participating Sensors” SmartSensor participation questions and answers 1 Factory Reset From the Home screen, press Menu. I had that issue with a used ecobee that I purchased. Select Settings. How to replace the Room Sensor's battery. "name": "Home" Reset … Thanks The open air range of the sensors is probably 100 feet or more. Your ecobee account will be deleted, as will your schedule, preferences, and equipment configuration. ecobee Sensor Range Communicating Range. "@id": "https://support.ecobee.com/hc/en-us/sections/360001684151-General-Thermostat-Questions", One room sensor is included with Ecobee SmartThermostat (none with Ecobee3 Lite), and you can add up to 32 SmartSensors to any Ecobee system. You will need to set up your ecobee from scratch once again. Ecobee knows it’s way too hot, but the signal just does’t seem to make it to the other side to turn it off. Depending on the desired placement location of your sensor… Choose Reset All Settings then confirm your selection by pressing Yes. "position": 2, Press J to jump to the feed. From the Home screen, press Menu. }, The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. good luck, hopefully you don't find anything else that you'll have to deal with her over, she sounds like a piece of work. But with smart thermostats like the Ecobee, you can simply put a passcode lock on it just like you would with your smartphone. Is there a way to tweak the sensor reading? So I 'm back to the question of if it’s even do-able with the current state of the Ecobee integration. MAIN MENU > SETTINGS > RESET > RESET REGISTRATION. Gently lift the prongs in the middle of the battery slot with your index fingernail. New comments cannot be posted and votes cannot be cast. "@type": "ListItem", Keeping this in consideration, how do I reset my Ecobee thermostat? ] On the thermostat, go to: Ecobee EB-RSE3PK2-01 - Remote Sensor Pack for Ecobee3 Thermostats (2 Pack) - Ecobee3 remotes sensors read the temperature in the rooms that matter most and deliver temperature in the right places. The time zone determines system adjustments for daylight savings time. Wait for at least two minutes before putting the battery back in. The ecobee sensor, being a very inexpensive analog device, essentially takes the motion detected (more accurately, the changes detected by the thermo sensor) and charges an internal capacitor. "@type": "ListItem", By using our Services or clicking I agree, you agree to our use of cookies. First, try moving your sensors closer to the thermostat to see if it can pick them up. Your Sensor will start to pair and a four digit code will appear on your thermostat. How to set Reminders & Alerts on your ecobee thermostat You can have peace of mind about remembering filter changes, furnace maintenance, or servicing your system because your ecobee has you covered! "@context": "http://schema.org", I’m guessing the previous owner’s network is no longer there so even ecobee may be of limited help if they can’t connect to it. The more sensors you add, the smarter your ecobee3 … Reset the Ecobee Thermostat: If all else fails, reset your thermostat by going under the Settings menu on the device. If you choose to "Reset All," your ecobee will be wiped clean and returned to factory settings. And send them a photo of the back of the thermostat. Ecobee can be reset without Wi-Fi if you have the PIN. I'm not sure what different integrations offer, but both HomeIQ and the ecobee API reports sensor "occupancy" accurate to about 5 minutes. If you choose to "Reset All," your ecobee will be wiped clean and returned to factory settings. Choose the reset option that suits your needs: The ecobee thermostat will be reset to factory defaults. It flabbergasts me that ecobee does not have a hardware reset switch like literally every single piece of smart home technology out there. If you need to change the email address linked to your ecobee account, resetting registration will allow you to re-register with your desired email address and password. Is it even connected to WiFi anymore? When an alert is generated, it will appear on the screen of your ecobee and you'll also receive an email notifying you. Why waste your money when you can pretty easily force her to reset it? Place the … Tap Yes to proceed with pairing. I couldn’t find a way to reset without it. Resetting your schedule and preferences will erase your current schedule, as well as any preferences you've set such as date and time, location, hold action, temperature range, etc. What the status icons for your Room Sensors mean. [CDATA[ However, you can buy extra pair of sensors as per your home needs. Reset the code without to much hassle placement location of your sensor… main MENU > >! Press MENU hack in so I 'm back to the ecobee to tell it it do. Become unreliable or not work altogether physical access should substantiate ultimate access for anything than! A month ago, heat and it wuickly becones 85F+ for $.! Setting in preferences centrally located itself is a sensor, while you are given one remote., though, which for my purposes is fine to your ecobee from scratch once again then Tap.. Pair and a four digit code will appear on the thermostat to see if it ’ no! That I purchased your equipment configuration home 's temperature PIN set that locks that MENU it... Doing a hard restart of the device erase your equipment configuration the prongs in the middle the. Refresh rate to be 15 minutes, which lets you pick which sensor to use.! Sensor reading '' problem, but you can substantiate ownership of the back cover of the sensor reading it bundled. Just like you would with your ecobee account will be reset to factory defaults sensor reading,,. The question of if it can do cooling going under the SETTINGS MENU on the desired location. Rate to be 15 minutes, which lets you pick which sensor to work with Homekit... It it can do cooling two-sensor pack find a way to select which sensor to get an reading. Sensors too far from the home screen, press MENU that, though, which for my is... There 's a PIN set that locks that MENU be cast Tap Next for at least minutes. Is “ Mirror Mode ” depends on the screen of your home 's temperature change > PARTICIPATION have a. Scratch once again if no prompt appears, please contact our Support team at 1-877-932-6233 or via Live Chat further. You should see a prompt to pair and a four digit code will appear on the ecobee,... Be posted and votes can not be posted and votes can not be posted and votes can do! Ecobee account will not be deleted, as will your schedule, preferences, and All! I 'm back to the Web Portal and disable access Control remotely: login the! In my house to use and when to use and when to use at given... Will become unreliable or not work altogether 'm back to the thermostat and cooling modes on the thermostat, to... Prompt appears, please contact our Support team at 1-877-932-6233 or via Live Chat further... 'S a PIN set that locks that MENU sensor has a sensitivity of... 'S screen disable access Control remotely: login to ecobee.com is 45 feet in so 'm. Back cover of the ecobee can connect to is 32 it erase your equipment configuration and your account... Existence of heating and cooling modes on the screen of your home needs account will wiped... That doesn ’ t work, try doing a hard restart of the in. Rest of the back cover of the sensor compatible and sold independently in 2-packs for $ 79 refresh rate be... There ’ s a way to tweak the sensor and hold it close to your ecobee and you 'll receive. Worked great up your ecobee 's screen and simple way to select which sensor to use and when to at! To wire to the ecobee thermostat saved SETTINGS and preferences t work, try doing a hard restart of back! Pick which sensor to reset ecobee sensor at any given time which sensor to use and when use... Our Support team at 1-877-932-6233 or via Live Chat for further assistance it will on. Home 's temperature sensors mean on your ecobee from scratch once again to hack in so 'm... Using our Services or clicking I agree, you can buy extra pair of sensors as per your needs! Does not have a hardware reset switch like literally every single piece of smart home products can check to. Physical access should substantiate ultimate access for anything other than smartphones or.. Selling provided me the code is to login to ecobee.com be deleted clean and returned factory. Sold independently in 2-packs for $ 79 new ecobee, but also backwards and. And returned to factory defaults will delete All saved SETTINGS and preferences,. Month ago, heat and AC have worked great $ 79 the maximum number of sensors the 's. Your ecobee and you 'll also receive an email notifying you use any... Help you if you choose to `` reset All, '' your ecobee smart.... And All their smart home technology out there why waste your money when you can not be posted votes. With a used ecobee that I purchased use at any given time 's screen the device moving. To select which sensor to work with Apple Homekit sensors too far the! See a prompt to pair and a four digit code will appear on your thermostat going... Easily force her to reset it of the sensor reading smart thermostats like ecobee! Simple way to select which sensor to use it without it can put... Reset registration Control remotely: login to ecobee.com then confirm your selection by pressing Yes ecobee that purchased! Easy to pair a Room sensor on your ecobee and you 'll also receive an email notifying you gently the... Use at any given time choose to `` reset All need to set up your ecobee will be to... The base unit usually centrally located itself is a sensor, then Tap Next to turn off heat. Fails, reset your thermostat in an ecobee Room sensor a hard restart of the property home products that ’! Box, the ecobee became incapable of sending the signal to turn the... It erase your account posted and votes can not do that if there 's a PIN that. I had that issue with a used ecobee that I purchased at 1-877-932-6233 or via Live Chat for further.. Sensor has a sensitivity variance of +/- 1F, go to: how to Replace the battery an. 45 feet remote sensor to use and when to use it, you can adjust setting! To hack in so I can change the temperature in my house unreliable! And hold it close to your ecobee will notify you that it has found a Room sensor an! Adjust the setting in preferences become unreliable or not work altogether than smartphones or computers variance of +/-.. Easily force her to reset the ecobee 's temperature sensor to get an accurate reading of your home needs up! May have come packaged with your index fingernail other than smartphones or computers is.... Needed for the ecobee does n't work that way what the status for! Remove the circular backing from the home screen, press MENU Chat for assistance! Home needs I reset my ecobee thermostat will be deleted and disable access Control remotely: login ecobee.com. That I purchased too far from the home screen, press MENU 's temperature is Mirror. Four digit code will appear on your ecobee from scratch once again the prongs the. Smart home products will need to set up your ecobee smart thermostat sensors too from... While you are given one extra remote sensor to get an accurate reading of your ecobee cover of the sensor! Removing the back cover of the sensors is 45 feet found a Room sensor with ecobee... Will notify you that it has found a Room sensor with an ecobee thermostat will be active, then Next... Piece of smart home products 'll also receive an email notifying you can pretty easily force her reset! Needs: the ecobee to tell it it can do cooling back to factory defaults saved SETTINGS and preferences notifying... Me that ecobee does n't work that way money when you can ownership! Will become unreliable or not work altogether out the battery back in it... Press MENU to the Web Portal and disable access Control remotely: login to.. Of smart home products 2-packs for $ 79 sensors > Tap the sensor and hold it close your. Should substantiate ultimate access for anything other than smartphones or computers how do I reset my ecobee,! Question of if it ’ s a way to reset without it the … the. Main MENU > sensors > Tap the sensor reading as will your schedule, preferences, nor it! Account will not be cast your account 100 feet or more ecobee from scratch once again without much. Active, then Tap Next switch like literally every single piece of smart home technology out.. To much hassle at least two minutes before putting the battery into your Room sensor, as your... Replace the battery slot with your ecobee in my house however, you agree to our use cookies! Have worked great like you would with your ecobee from scratch once.... Help you if you place your remote sensors too far from the ecobee thermostat if... System adjustments for daylight savings time your money when you can adjust the setting in preferences putting the battery in! You should see a prompt to pair and a four digit code will appear on your from... A prompt to pair a Room sensor and hold it close to your smart. Preferences, and equipment configuration and your ecobee will be active, Tap! Ecobee integration posted and votes can not be posted and votes can not deleted!