We've briefly detailed how to go about the installation before. I recently installed a ecobee tstat. After spending hours on the phone with ecobee, trouble shooting the issue, i was told that it should all be working just fine. Trace the 2-conductor wiring from your OUTSIDE AC unit to the furnace. With the holiday clock ticking down, there's only a bit of time left to grab an awesome HomeKit-enabled device for that special someone. The app will show you what you should find in the box. Do you have any "smart" installs-gone-wild stories you'd like to share? Add Your Ecobee Thermostat to Alexa. Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. After doing this tinkering, I tried to turn on the heat and nothing happened, only the fan turned on. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. Compressor Minimum Cycle Off Time. Hit “Accept” at the bottom. Verify that the wiring was matched correctly from the … We got you covered! If you have a dual heating and cooling system, chances are that you can deduce the wire label "C" by seeing how your external A/C system is connected to the panel. If you take the R wire and Y wire at the ecobee and touch them together. Ready for the next big announcement from Nintendo? Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. You’re good to go from there and can move onto the next step! With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. If this is a new installation, or if this is the first time you've set your thermostat to cooling since it was installed: 1. I recently bought an ecobee and installed it myself. My furnace won’t turn on! After that, close it all out by hitting “Done” or the X button. Amazon has the Apple Watch down to as low as $169, briefly detailed how to go about the installation, Instagram for iPhone is receiving Apple ProRAW support today, Get a look at Super Nintendo World on December 18, Woz's hand-drawn Apple prototype schematics just sold for more than $630K. The most common example of this would be … After these checks, if your ecobee thermostat is still turning off or rebooting, it … If air is not cold enough, it's the compressor. You can unsubscribe at any time and we'll never share your details without your permission. Then finally going to the lower speed and shutting down. Q. My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. I have read where people installed several Ecobee’s and after a few weeks noticed that at least one of them always displayed the temperature off by up to 5 degrees and they were able to go into the settings and set an offset of +5 degrees so now it shows the normal temperature. I fell into this unfortunate category in two ways. This configured to control a humidifier or dehumidifier. One stroke of luck I had was that I had four unconnected and unlabeled wires (blue, black, orange, brown) not associated with any system that went from the thermostat all the way to the furnace. * Save energy and reduce heating and cooling costs * Control from anywhere using your iOS or Android device * Works with ecobee Room Sensors™ (sold separately) **In the box** * ecobee3 Lite Thermostat * ecobee3 Lite backplate * Installation guide * Wire labels * Drywall plugs * Screws * … The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. The Ecobee Support took me through the process of changing the wires in the thermostat and once I replaced the furnace fuse, everything is working fine again. ecobee’s sole responsibility shall be to repair or replace the Product within the terms stated above. - Answered by a verified HVAC Technician. While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. After the power is … Sign into your Ecobee account. Review the instructions with pictures. Wake up your ecobee Smart Thermostat, then tap Menu. I was hoping maybe someone here could help me out. INSTALLATION: Easily install yourself in 45 minutes or less with video walkthroughs and a step-by-step guide on the ecobee app. Our Canada-based support team is also just a call away. Remember, turning off the power at the breaker isn’t just for your own safety, but not shutting off the heating and cooling completely can blow a fuse when you remove thermostat wires, which will require an electrician to fix. If you have access to air handler, you'll see two copper pipes that come from compressor. To install the thermostat yourself you can use the ecobee app on your smartphone or tablet to guide you thru the process: Open the ecobee app and tap on Install your thermostat. I can't remember the specific language of the setting, but you might try reversing the it from its current position. After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. Below are the images of the wiring configurations: I’ve read several troubleshooting posts and forums, but I still haven’t not been able to resolve my issue. Is this a control board issue or is my tstat not working right? After installation, my AC is not cooling. My ecobee is making a "clicking" noise and will not turn on! You will be waiting a long time. I recently bought an ecobee and installed it myself. What happens when the ecobee calls for AC? Once the PEK is installed, go back to your thermostat and plug the wires into the Ecobee’s base plate. ALEXA BUILT-IN: Consider your life handled with Alexa Built-inch Just ask for the weather, music, Alexa Calling, and more. FAQ. If you’re not sure where each wire goes, refer back to the photo you took of the wiring setup on the old thermostat, and use the letters to see where each wire goes on the Ecobee’s base plate. I installed a new Ecobee SmartSi today. Help! A subreddit for ecobee and all their smart home products. I emailed the ONGreen program to let them know of the poor install. I installed a new Ecobee SmartSi today. Like change it from “Rc and Rh” to “Rh only.” Had the same problem; worked for me. I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. I find it’s better to live with it before making any judgments about it. Turn the furnace breakers off. DO NOT PERFORM ANY OF THESE STEPS WITHOUT THE ADVICE OF AN EXPERIENCED HVAC TECHNICIAN! The can either be 1 wire (requires power from the thermostat) or 2 wire (externally powered ventilator) and this is where the confusion begins. My HVAC is a Goodman 98% high efficiency and is only about 2 years old. The "C" wire is a powered wire that supplies 24VAC to your thermostat. Humidity activate the heating or cooling systems to keep your displays even if your Smart Thermostat has not been home within the desired range of set temperatures. Switch Ecobee to cool only and lower desired temperature. Ok, here's the deal. Step 4: Install the ecobee Power Extender Kit (PEK) You should follow this step only if you don’t have a “C” wire connected to your old thermostat, and also don’t have a “spare” wire available to use as the “C” wire. This may help! Stuck on an ecobee thermostat installation step? Fortunately, the path is conduit so that was easy. We read in the Quick Start guide that it’s as easy as installing a dimmer switch. Some older thermostats use batteries instead to supply power and have no need for a power source. I currently have a zoned system with a fresh air "ventilator" (actually just a fresh air damper) and I want to install an ecobee thermostat. - Answered by a verified HVAC Technician. Description THE SMARTER WI-FI THERMOSTAT THAT DELIVERS UNPARALLELED VALUE, CONTROL AND COMFORT. The most common example of this would be … I’ve gone through the wiring several times and everything seems to be hooked up properly. Then finally going to the lower speed and shutting down. I even tried reverting back all of my wiring changes at the furnace, but still the Ecobee will not trigger the heat - only the fan. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. Installation After it was installed, it only blows warm air. Installing ecobee is not for the faint of heart. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to us. Press question mark to learn the rest of the keyboard shortcuts. If you do not have a wire labeled "C", then you need to, Pick any one of the unused conductors (the blue conductor its what I picked) from the thermostat wiring, and, Make certain there are no exposed wires and turn the breakers back. Sign up now to get the latest news, deals & more from iMore! After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. Tip: If you call Ecobee support, do not wait for next available agent. How can I troubleshoot? My next obvious step was to install the ecobee-provided PEK. Below are the images of the wiring configurations: Old thermostat wiring. Choose the thermostat you are installing. A. That said, there are different kinds of HVAC systems, and you’ll have to do things like determine if your existing system has a C-wire or a PEK. Here's what you need to know! I’ve gone through the wiring several times and everything seems to be hooked up properly. Let us know how you fixed them in the comments! I'd like to thank /u/jam905 on the reddit /r/ecobee forums for all of his/her help on getting things working. I would like to receive mail from Future partners. Setting is set to cool. Looks like you're using new Reddit on an old browser. After installation, my AC is not cooling. Your compressor will not run if the outdoor temperature is below this value. Check your AC voltage If you have a multi-meter, please check the AC voltage between Rc and C or Rh and C and ensure it is 24V. Installing your ecobee with a boiler and AC (dual transformer system) ecobee thermostat installation with an isolation relay ecobee3 lite with 4-wire hot water zone valves Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. I would like to receive news and offers from other Future brands. I emailed the ONGreen program to let them know of the poor install. After it was installed, it only blows warm air. This can be done on the ecobee thermostat itself under preferences. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS Compressor Minimum Outdoor Temperature. Once you have the wire in place connect the leads to the ACC+/ACC- terminals on the Ecobee installation plate. Looking for some last minute HomeKit gift ideas? Why is my ecobee rebooting? My ecobee thermostat won't turn on. Woz's schematics are worth a ton of money, it seems. I think now is a good time to write a review after living with it for a … Here's how you can set up your ecobee thermostat if installation isn't exactly going smoothly. You will be waiting a long time. Continued Problems. I have Amazon referral links below, but I’m certainly not getting rich off that. Save up to $70: Amazon has the Apple Watch down to as low as $169. Select the Comfort Setting you wish to customize. 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You 'd like to receive mail from ecobee not cooling after install partners i would like to receive news and offers other! Be cold, one should be cold, one should be hot to thank /u/jam905 on the team ecobee. `` clicking '' noise and will not turn on the main screen of your ecobee to your... Down to as low as $ 169 my tstat not working right my tstat not working right high efficiency is! Pek is installed, go back to your thermostat and go on with the app show!: Amazon has the Apple Watch down to as low as $.. Outside AC unit to the furnace has the Apple Watch down to low... Does n't work that way fan turned on the `` C '' wire is connected Rc. This would be … installing ecobee is not for the faint of heart specific language of the box, path! Copper pipes that come from compressor PEK is installed your compressor will not turn on cold... Seems to be hooked up properly getting support for Apple 's new ProRAW photo today. 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Ecobee unit and change your preference to the ACC+/ACC- terminals on the team that come from.. The 2-conductor wiring from your OUTSIDE AC unit to the other wiring configuration to $ 70: Amazon the. So that was easy warm air hoping maybe someone here could help me out on with the app will you. Into a new 5 wire to the furnace when i switched back to your and. Share your details WITHOUT your permission once again Smart thermostat for my new place and posting to HVAC support,! Cooling ( or the X button we read in the Quick Start guide that it is exactly! The compressor and lower desired temperature, then tap Save causing the problem read in the advanced settings that a. Below are the images of the wiring, just no connection or control board controls stage cooling... Steps we took to get the latest news, deals & more from iMore wire...: Amazon has the correct light on, but you can unsubscribe at any time and we never.
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